Troubleshooting

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• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
  (273271 views)
• Why I got the message "WARNING: Cannot get normal audio data! "
  (191125 views)
• Why I got the message "WARNING: Cannot get normal video data! "
  (168063 views)
• How to fix the video and audio out of sync issue?
  (167420 views)
• How to turn on Windows hardware acceleration?
  (137578 views)
• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (127348 views)
• How to fix the remote video recorded up side down? I have ticked the box correct video upside down images (in addvanced) but still no work.
  (126925 views)
• After recording a Teams video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (125800 views)
• When recording a Teams call, and listening to it. My voice that goes into Teams is located in the right speaker. The other sounds coming from other participants in Teams are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (121790 views)
• How to fix the "graphics card driver" or "basic VGA driver" issue ?
  (117628 views)