Troubleshooting

Page 1 out of 2 Pages

• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
  (253643 views)
• Why I got the message "WARNING: Cannot get normal audio data! "
  (180545 views)
• Why I got the message "WARNING: Cannot get normal video data! "
  (157669 views)
• How to fix the video and audio out of sync issue?
  (135306 views)
• How to turn on Windows hardware acceleration?
  (122884 views)
• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (116651 views)
• How to fix the remote video recorded up side down? I have ticked the box correct video upside down images (in addvanced) but still no work.
  (115726 views)
• After recording a Teams video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (114702 views)
• When recording a Teams call, and listening to it. My voice that goes into Teams is located in the right speaker. The other sounds coming from other participants in Teams are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (110627 views)
• How to fix the "graphics card driver" or "basic VGA driver" issue ?
  (101306 views)