Troubleshooting

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• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
  (105553 views)
• Why I got the message "WARNING: Cannot get normal audio data! "
  (97794 views)
• Why there is not prompted after Evaer installation? The Evaer show "Waiting" in the screen.
  (81718 views)
• How to fix the video and audio out of sync issue?
  (78875 views)
• Why I got the message "WARNING: Cannot get normal video data! "
  (75733 views)
• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (62116 views)
• After recording a skype video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (56938 views)
• When recording a Skype call, and listening to it. My voice that goes into Skype is located in the right speaker. The other sounds coming from other participants in Skype are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (56135 views)
• How to turn on Windows hardware acceleration?
  (55518 views)
• Evaer was working fine until just the other day and now it says it can not detect video stream. I close skype down and try again same problem
  (54254 views)