Troubleshooting

Page 1 out of 3 Pages

• Why I got the message "WARNING: Cannot get normal audio data! "
  (89993 views)
• How to change the Sample Rate in Windows 7,windows 8, windows 10 ?
  (76382 views)
• How to fix the video and audio out of sync issue?
  (74990 views)
• Why there is not prompted after Evaer installation? The Evaer show "Waiting" in the screen.
  (69340 views)
• Why I got the message "WARNING: Cannot get normal video data! "
  (68393 views)
• Why I only hear the voice but no video when I playback the recorded MP4 file?
  (58506 views)
• When recording a Skype call, and listening to it. My voice that goes into Skype is located in the right speaker. The other sounds coming from other participants in Skype are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
  (52695 views)
• After recording a skype video call the evaer program shows i have recored 5 minutes video, but when open the video to play it only shows 4 seconds and the filesize is 300kb, why? how can i see full video?
  (51204 views)
• Evaer was working fine until just the other day and now it says it can not detect video stream. I close skype down and try again same problem
  (50237 views)
• How to fix the remote video recorded up side down? I have ticked the box correct video upside down images (in addvanced) but still no work.
  (49775 views)