Did you record your video calls using MP4 format with H.264 Codec? Would you like to do the video recording test again refer to the link /faq/index.php?action=artikel&cat=2&id=43&artlang=en ?
I suggest you recording your video calls with AVI format to have a try if the MP4 format still could not work for you. Please open Evaer menu "Tools > Options" > "Recording settings" tab. then change the value to "AVI" of the "Video output format" option. and please use "Microsoft MPEG-4 VKI Codec V2" (in evaer menu ‘Tools >options ‘ > Recording options > Video compressed by option) codec.
Please record new video calls to have a try after you done the settings.
You cannot comment on this entry