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- Why can't I validate my key?
If you got the register error msg, please check the email address you enterred as well as the license code. ... - Where are the call recording files located?
Default the Evaer stores the recording files at C:\document and settings \user account \My Documents\Evaer, you can also change the recording location easily at Evaer ... - What's the chat reply function?
Evaer Skype video recorder has a chat reply function, how to use it? Normally, we use this function when we are not available to pick up ... - Why I only hear the voice but no video when I playback the recorded MP4 file?
Please use another video player to play it if you only hear the voice but no video when you playback the recorded MP4 file. We recommend ... - What's the "Enable DS video stream" option?
Most often, you DO NOT need enable this option. You can enable this option if your Evaer couldn't detect your local video stream under windows 64bit ... - Why there is not prompted after Evaer installation? The Evaer show "Waiting" in the screen.
If you are using the Skype for Windows 10 App(Which you can download it from Windows Store) or Skype 8.x, please download and install the ... - Why I got the message "WARNING: Cannot get normal audio data! "
Solution 1. ---------------------------------------------------------------------------------------- Please upgrade your Evaer to the most recent version(2.0.7.31) from the link https://www.evaer.com/EvaerSetup.exe and please enable the "Capture from Audio Devices" option at Evaer menu ... - Why I got the message "WARNING: Cannot get normal video data! "
Firstly, please make sure sure you have adequate disk space and please do NOT specify the output folder to a network-drive. Solution 1. ---------------------------------------------------------------------------------------- Please upgrade your Evaer ... - Why Evaer record 3 files (local, remote webcam, mp3) if I set (in Option) video recording mode: "Local webcam only"
Do you use 64bit windows OS? If yes, please click Evaer menu "Tools > Options" > "Advanced" tab, then disable the "Enable DS video stream(for ... - When recording a Skype call, and listening to it. My voice that goes into Skype is located in the right speaker. The other sounds coming from other participants in Skype are locared in the left speaker. How to fix this? I might also add that I am using the trial right now.
By default, Evaer Skype video recorder record your Skype calls with stereo sound format. Please disable the "Record sound in stereo" option at the Evaer menu ... - What Is the Guarantee Of Privacy of recording calls with Evaer ??? No one can see or it will not save any other or over the internet ???
The recorded files only store on your local computer. We only store register users license information. ... - Why I cannot record Skype video since I updated the Skype version?
Because the Skype version is updated frequently, our program may not be able to record Skype video on some computers. So refer to the steps below ...